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Last Updated: March 27, 2025

Terms and Conditions

Welcome to Kloww. These Terms and Conditions govern your purchase and use of the Kloww software.

Welcome to Kloww

Welcome to Kloww ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your purchase and use of the Kloww software ("Software"), a Windows-based tool (compatible with Windows 8 and above) designed to enhance WhatsApp growth and marketing. By accessing our website www.kloww.com ("Website") or purchasing and using the Software, you agree to be bound by these Terms. If you do not agree, please do not use our Website or Software.

1. Overview of Kloww Software

Kloww is a software tool designed to assist users in WhatsApp marketing and growth. Its features include, but are not limited to:

  • Extract Community Members: Extract WhatsApp community or group members and send bulk messages.
  • Multi-Account & Proxy Support: Run multiple accounts with proxy integration.
  • Message Joined Groups: Automate messaging in joined groups.
  • Join Bulk Groups: Track delivery, read receipts, and responses.
  • Bulk Invite to Group: Schedule messages for specific times.
  • Chat Bot: Automate responses with an intelligent chatbot.
  • Multi-Lingual: Support for messaging in multiple languages.
  • Grab Active Members: Extract active group members.
  • Google Maps Data Extractor: Extract location-based data from Google Maps.
  • Social Media Data Extractor: Extract data from social media platforms.
  • Find Groups: Discover and join relevant WhatsApp groups.
  • Business Number Extractor: Extract WhatsApp Business numbers.
  • Send Multi-Type Messages: Send text, images, videos, and documents in bulk.
  • WhatsApp Warmer: Keep accounts active to avoid bans.

We reserve the right to update or modify the Software's features at any time without prior notice.

2. Eligibility

To purchase or use the Software, you must:

  • Be at least 18 years old or the age of majority in your jurisdiction.
  • Have the legal capacity to enter into a binding agreement.
  • Comply with all applicable laws, including those related to data privacy and messaging platforms (e.g., WhatsApp).

3. Purchase and License

  • Purchase: Upon payment, you are granted a non-exclusive, non-transferable license to use the Software on a single device running Windows 8 or above.
  • License Restrictions: You may not copy, modify, distribute, resell, or reverse-engineer the Software. Unauthorized use will result in termination of your license.

4. 14-Day Money-Back Guarantee

We offer a 14-day money-back guarantee if the Software does not work properly due to a defect or malfunction attributable to us. Refunds are not available if the Software functions as described but does not meet your expectations, or if issues arise from user error, improper setup, or violation of these Terms.

  • Eligibility: We offer a 14-day money-back guarantee if the Software does not work properly due to a defect or malfunction attributable to us. Refunds are not available if the Software functions as described but does not meet your expectations, or if issues arise from user error, improper setup, or violation of these Terms.
  • Refund Process: To request a refund, contact us at support@kloww.com within 14 days of purchase with your order details and a description of the issue. We will review your request and, if approved, process the refund within 7-10 business days.
  • Non-Refundable Cases: No refunds will be issued after 14 days or if the Software works as intended.

5. User Responsibilities

  • Compliance: You are solely responsible for ensuring your use of the Software complies with all applicable laws, regulations, and third-party terms (e.g., WhatsApp's Terms of Service). We are not liable for account bans, legal actions, or penalties resulting from your use.
  • Data: You must have legal permission to collect, store, and use any data (e.g., phone numbers, group member details) processed through the Software.
  • Prohibited Use: You may not use the Software for illegal activities, spamming, harassment, or sending unsolicited messages.

6. Payment

  • Pricing: All prices are listed on www.kloww.com and are subject to change without notice.
  • Payment Methods: We accept payments via Stripe. All transactions are final upon successful payment, subject to the refund policy in Section 4.

7. Intellectual Property

The Software, Website, and all related content are owned by Kloww and protected by copyright, trademark, and other intellectual property laws. You may not reproduce or distribute any part of our property without written permission.

8. Disclaimer of Warranties

The Software is provided "as is" without warranties of any kind, express or implied, including fitness for a particular purpose. We do not guarantee uninterrupted access, error-free operation, or protection against third-party bans (e.g., WhatsApp).

9. Limitation of Liability

To the maximum extent permitted by law, Kloww shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Software, including loss of profits, data, or goodwill. Our total liability shall not exceed the amount you paid for the Software.

10. Termination

We may terminate your license and access to the Software if you violate these Terms. Upon termination, you must cease using the Software and delete all copies.

11. Updates and Support

  • Updates: We may provide updates to the Software at our discretion. You are responsible for installing updates to maintain functionality.
  • Support: Technical support is available at support@kloww.com but is not guaranteed beyond basic troubleshooting.

12. Governing Law

These Terms are governed by the laws of the United Kingdom. Any disputes shall be resolved in the courts of England and Wales.

13. Changes to Terms

We may update these Terms at any time. The updated version will be posted on www.kloww.com, and your continued use of the Software constitutes acceptance of the changes.

14. Contact Us

For questions, support, or refund requests, contact us at support@kloww.com.